Platform engineering: structuring what exists to free up delivery velocity
Before
to deploy an environment: the symptom of a lack of structured practices
After
faster to build an environment
faster to build an environment
before: 2 weeks per environment, data included.
production incidents
environments industrialized
The Digital department of a large French luxury group faces a blunt reality: 9 product teams and 5 infrastructure teams work on 10 applications and 18 environments, but the lack of method and structured platform engineering practices slows everyone down. Each team has its own way of doing things, environments are built manually in 2 weeks, and production incidents keep recurring. The problem is not technical: the tools are there (AWS, Docker, Jenkins). The problem is the lack of a method to make everything work together consistently and quickly.
SITUATION BEFORE
- Operational baseline
- 18 environments across 3 heterogeneous platforms, built manually. No structured platform engineering practices. Each team works its own way, with its own conventions.
- Teams affected
- 9 product teams and 5 infrastructure teams, in other words the group's entire e-commerce organization.
- Hidden costs
- Teams held back in their velocity by a lack of method, not a lack of tools. Time lost dealing with pain points instead of delivering value.
- Why it was not solved earlier.
- The platform had been built to work, not to be industrialized. Platform engineering practices had never been formalized: each team had found its own solutions, creating a patchwork that was unmanageable at scale.
THE STORY
OUR APPROACH
3 steps to get there
Assessment: understanding what holds velocity back
An audit of the 10 applications and 18 environments to identify the real blockers. The finding: what is missing is not tools but method. Each team has its own conventions, its own ways of building and deploying. No shared platform engineering practice. The resulting roadmap targets the pain points that slow down the most teams.
Platform Product Owner: leading at the intersection of product and infrastructure
Nobori Partners takes on the role of Product Owner for the platform team. The key: positioning itself at the intersection of the 9 product teams and the 5 infrastructure teams so that platform engineering practices meet real needs. Backlog prioritization, solution design with the technical teams, constant alignment with the product teams. Platform decisions are no longer made in a vacuum.
Structuring practices and industrialization
Rollout of platform engineering practices shared across teams: common conventions, reproducible and automated environments, standardized pipelines. Each environment becomes a versioned artifact, deployable in half a day (data included) on all 3 platforms. The method structures what exists rather than rebuilding everything.
THE HARDEST STEP
Structuring platform engineering practices without interrupting delivery
The platform could not stop during the transformation. Method had to be introduced and practices structured alongside production, without breaking existing velocity.
What we did
A three-step approach: an audit to identify pain points and quick wins, taking on the Product Owner role to lead at the intersection of the product and infrastructure teams, then progressive structuring of platform engineering practices.
What could have failed
Imposing practices top-down without understanding the teams' constraints would have created resistance. The Product Owner position, at the intersection of product and infrastructure, made it possible to build the practices with the teams rather than against them.
RESULTS
The measurable impact
Environment builds 20x faster (from 2 weeks to half a day). 3x fewer production incidents. 18 environments industrialized. Platform engineering practices structured and adopted by the product and infrastructure teams.
Are your product and infrastructure teams held back by a lack of method? Let's talk platform engineering
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